:root{color:#17221d;font-synthesis:none;--ink:#17221d;--muted:#6d7872;--faint:#919a95;--line:#dfe5df;--line-strong:#cfd8d1;--paper:#fbfcfa;--surface:#fff;--surface-soft:#f3f6f1;--sidebar:#121b17;--sidebar-soft:#202c26;--lime:#b9ed62;--lime-soft:#e5f8c6;--forest:#315c4a;--orange:#ed9b43;--danger:#c85845;--shadow:0 18px 50px #1a2f2514;background:#eef1ec;font-family:Inter,Avenir Next,Segoe UI,system-ui,sans-serif}:root[data-theme=dark]{color:#e9efeb;--ink:#e9efeb;--muted:#9aa69f;--faint:#78857e;--line:#303a34;--line-strong:#435047;--paper:#171e1a;--surface:#1d2521;--surface-soft:#232d27;--sidebar:#0b100d;--sidebar-soft:#202b25;--lime-soft:#304525;--forest:#93c7ae;--shadow:0 18px 50px #0003;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;background:#111713}*{box-sizing:border-box}html,body,#root{min-width:320px;min-height:100%;margin:0}body{background:var(--paper);overflow:hidden}button,input,textarea,select{font:inherit;color:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}a{color:inherit}:focus-visible{outline:3px solid color-mix(in srgb, var(--lime) 70%, #247b61);outline-offset:2px}.sr-only{clip:rect(0,0,0,0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.skip-link{z-index:100;background:var(--lime);color:#142018;border-radius:8px;padding:10px 14px;font-weight:800;position:fixed;top:-60px;left:16px}.skip-link:focus{top:12px}.eyebrow,.panel-eyebrow,.topbar-path,.nav-section{color:var(--faint);letter-spacing:.13em;font:500 10px/1.4 DM Mono,monospace}.light{color:#b8c6bf}kbd{border:1px solid var(--line);color:var(--muted);background:var(--surface-soft);border-bottom-width:2px;border-radius:6px;padding:2px 6px;font:500 10px DM Mono,monospace}.login-page{background:var(--surface-soft);grid-template-columns:minmax(440px,1.08fr) minmax(410px,.92fr);min-height:100vh;display:grid}.login-story{color:#f4f8f5;background:#13201a;flex-direction:column;padding:46px clamp(36px,6vw,86px);display:flex;position:relative;overflow:hidden}.brand{align-items:baseline;gap:8px;display:flex}.brand>span{color:var(--lime);letter-spacing:-.12em;font-size:28px;font-weight:800}.brand>strong{letter-spacing:.13em;font-size:17px}.brand>small{color:#829089;letter-spacing:.12em;font:500 9px DM Mono,monospace}.login-copy{z-index:2;max-width:650px;margin:auto 0;position:relative}.login-copy h1{letter-spacing:-.07em;margin:14px 0 24px;font-size:clamp(45px,5.3vw,82px);line-height:.99}.login-copy h1 em{color:var(--lime);font-style:normal}.login-copy p{color:#aebbb4;max-width:520px;font-size:16px;line-height:1.8}.login-features{z-index:2;color:#bac7c0;flex-wrap:wrap;gap:10px 22px;font-size:12px;display:flex;position:relative}.login-features span{align-items:center;gap:8px;display:flex}.login-features svg{width:16px;color:var(--lime)}.orbit-visual{aspect-ratio:1;opacity:.18;width:min(48vw,680px);position:absolute;top:7%;right:-20%}.orbit-visual i{border:1px solid var(--lime);border-radius:50%;position:absolute;inset:8%;transform:rotate(22deg)scaleY(.36)}.orbit-visual i:nth-child(2){inset:24%;transform:rotate(-26deg)scaleY(.5)}.orbit-visual i:nth-child(3){inset:39%;transform:rotate(62deg)scaleY(.7)}.orbit-visual span{color:var(--lime);position:absolute;inset:48%}.login-form-panel{background:radial-gradient(circle at 80% 8%, color-mix(in srgb, var(--lime-soft) 65%, transparent), transparent 32%), var(--surface-soft);place-items:center;padding:36px;display:grid;overflow-y:auto}.login-form{border:1px solid var(--line);background:color-mix(in srgb, var(--surface) 96%, transparent);border-radius:24px;width:min(460px,100%);padding:clamp(30px,4vw,48px);box-shadow:0 26px 80px #17221d1a}.mobile-brand{display:none}.login-lock{color:#2e5e48;background:var(--lime-soft);border-radius:17px;place-items:center;width:56px;height:56px;margin-bottom:25px;display:grid}.login-lock svg{width:23px;height:23px}.login-form h2{letter-spacing:-.055em;margin:0;font-size:clamp(29px,3vw,37px);line-height:1.08}.login-form>p{color:var(--muted);margin:11px 0 30px;line-height:1.6}.login-form>label,.entity-form label,.customer-panel label{color:var(--muted);gap:7px;margin-top:16px;font-size:11px;font-weight:700;display:grid}.login-form>label:not(.check-row) input{border-radius:12px;min-height:50px;padding-inline:15px}input,textarea,select{border:1px solid var(--line);background:var(--surface);border-radius:10px;outline:0;width:100%}input,select{min-height:44px;padding:0 12px}textarea{resize:vertical;padding:12px;line-height:1.55}.check-row{align-items:center;gap:9px!important;display:flex!important}.check-row input{width:17px;min-height:17px;accent-color:var(--forest)}.login-form>small{text-align:center;color:var(--faint);margin-top:18px;font-size:10px;display:block}.form-error,.inline-error{color:#9e3e31;background:#fff0ed;border-radius:8px;margin-top:12px;padding:10px 12px;font-size:11px}.primary-button{color:#182118;background:var(--lime);border:0;border-radius:12px;justify-content:center;align-items:center;gap:10px;width:100%;min-height:52px;margin-top:22px;padding:0 20px;font-size:13px;font-weight:800;transition:transform .15s,background .15s,box-shadow .15s;display:flex;box-shadow:0 12px 28px #7eae3c38}.primary-button:hover:not(:disabled){background:#c5f47a;transform:translateY(-1px);box-shadow:0 16px 34px #7eae3c47}.primary-button:active:not(:disabled){transform:translateY(0)}.primary-button svg{width:18px}.product-shell{background:var(--paper);grid-template-columns:246px minmax(0,1fr);height:100vh;display:grid}.sidebar{color:#bdc8c2;background:var(--sidebar);flex-direction:column;min-height:0;padding:28px 18px 17px;display:flex}.sidebar .brand{padding:0 10px}.sidebar nav{gap:4px;margin-top:45px;display:grid}.nav-link{color:#96a69e;border-radius:10px;align-items:center;gap:12px;min-height:45px;padding:0 12px;font-size:12px;font-weight:600;text-decoration:none;transition:all .15s;display:flex}.nav-link.active{color:#f6faf7;background:var(--sidebar-soft);box-shadow:inset 3px 0 var(--lime)}.nav-link.active svg{color:var(--lime)}.sidebar-footer{gap:13px;margin-top:auto;display:grid}.connection-state{color:#dca084;align-items:center;gap:8px;padding:0 9px;font-size:10px;display:flex}.connection-state svg{width:15px}.operator-card{border-top:1px solid #2c3932;grid-template-columns:37px minmax(0,1fr) 32px;align-items:center;gap:9px;min-width:0;padding:15px 6px 0;display:grid}.operator-card div{min-width:0;display:grid}.operator-card strong{text-overflow:ellipsis;color:#ecf2ee;white-space:nowrap;font-size:11px;overflow:hidden}.operator-card span{text-overflow:ellipsis;color:#75847c;white-space:nowrap;font-size:9px;overflow:hidden}.operator-card button{color:#819087;background:0 0;border:0;border-radius:8px;width:32px;height:32px}.operator-card button:hover{color:#fff;background:#27342d}.product-main{grid-template-rows:72px minmax(0,1fr);min-width:0;min-height:0;display:grid}.topbar{border-bottom:1px solid var(--line);background:color-mix(in srgb, var(--paper) 94%, transparent);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);justify-content:space-between;align-items:center;gap:20px;padding:0 24px;display:flex}.topbar h1{letter-spacing:-.04em;margin:3px 0 0;font-size:20px}.topbar-actions{gap:9px;display:flex}.command-trigger{border:1px solid var(--line);min-height:38px;color:var(--muted);background:var(--surface);border-radius:9px;align-items:center;gap:9px;padding:0 7px 0 11px;font-size:11px;display:flex}.command-trigger svg{width:15px}.page-content{min-width:0;min-height:0;overflow:hidden}.icon-button{border:1px solid var(--line);width:38px;height:38px;color:var(--muted);background:var(--surface);border-radius:10px;flex:none;place-items:center;display:grid}.icon-button:hover{border-color:var(--line-strong);color:var(--ink)}.avatar{--avatar-color:#dce8d7;color:#294537;background:var(--avatar-color);border-radius:50%;flex:none;place-items:center;font-weight:800;display:inline-grid}.avatar-sm{width:28px;height:28px;font-size:9px}.avatar-md{width:37px;height:37px;font-size:11px}.avatar-lg{width:45px;height:45px;font-size:13px}.inbox-workbench{grid-template-columns:minmax(330px,390px) minmax(0,1fr);height:100%;display:grid}.queue-panel{border-right:1px solid var(--line);background:var(--surface);flex-direction:column;min-width:0;min-height:0;display:flex}.queue-search{border:1px solid var(--line);background:var(--paper);border-radius:11px;align-items:center;gap:8px;height:47px;margin:17px 17px 10px;padding:0 10px;display:flex}.queue-search:focus-within{border-color:#88a858;box-shadow:0 0 0 3px #b9ed622b}.queue-search svg{width:17px;color:var(--faint)}.queue-search input{min-width:0;min-height:0;box-shadow:none;background:0 0;border:0;padding:0;font-size:11px}.quick-views{gap:6px;padding:0 17px 11px;display:flex;overflow-x:auto}.quick-views button{border:1px solid var(--line);min-height:34px;color:var(--muted);background:var(--paper);white-space:nowrap;border-radius:8px;align-items:center;gap:5px;padding:0 9px;font-size:9px;font-weight:700;display:flex}.quick-views svg{width:14px}.quick-views button.danger{color:var(--danger)}.advanced-filters{border:1px solid var(--line);background:var(--paper);border-radius:10px;margin:0 17px 10px}.advanced-filters summary{min-height:39px;color:var(--muted);cursor:pointer;align-items:center;gap:7px;padding:0 10px;font-size:10px;font-weight:700;list-style:none;display:flex}.advanced-filters summary svg{width:14px}.advanced-filters summary svg:last-child{margin-left:auto}.advanced-filters summary span{background:var(--line);border-radius:10px;place-items:center;min-width:19px;height:19px;font-size:8px;display:grid}.advanced-filters[open]{padding-bottom:10px}.filter-grid{grid-template-columns:1fr 1fr;gap:8px;padding:2px 10px 5px;display:grid}.filter-grid label{color:var(--faint);gap:4px;font-size:8px;font-weight:700;display:grid}.filter-grid select{min-height:34px;padding:0 7px;font-size:9px}.advanced-filters .check-row{margin:5px 10px;font-size:9px}.advanced-filters .check-row input{width:15px;min-height:15px}.text-button{color:var(--forest);background:0 0;border:0;padding:4px 10px;font-size:9px;font-weight:700}.queue-summary{border-block:1px solid var(--line);min-height:37px;color:var(--muted);align-items:center;gap:7px;padding:6px 17px;font-size:9px;display:flex}.queue-summary strong{color:var(--ink)}.queue-summary>span{color:var(--faint);margin-left:auto}.select-all{border:1px solid var(--line-strong);color:#172016;background:var(--surface);border-radius:5px;place-items:center;width:18px;height:18px;padding:0;display:grid}.select-all svg{width:12px}.select-all:has(svg){border-color:var(--lime);background:var(--lime)}.bulk-actions{color:#32482e;background:var(--lime-soft);grid-template-columns:auto 1fr 1fr 28px;align-items:center;gap:5px;min-height:43px;padding:5px 11px;display:grid}.bulk-actions strong{white-space:nowrap;font-size:8px}.bulk-actions select{min-width:0;min-height:30px;padding:0 5px;font-size:8px}.bulk-actions button{width:28px;height:28px;color:var(--muted);background:0 0;border:0;border-radius:6px;place-items:center;display:grid}.bulk-actions svg{width:13px}.virtual-list{flex:1;min-height:0;overflow:auto}.queue-row{border-bottom:1px solid var(--line);background:var(--surface);width:100%;position:absolute;top:0;left:0}.queue-open{text-align:left;background:0 0;border:0;grid-template-columns:38px minmax(0,1fr) auto;align-items:start;gap:10px;width:100%;height:100%;padding:13px 16px;display:grid}.row-check{z-index:2;opacity:0;width:15px;min-height:15px;accent-color:var(--forest);position:absolute;top:5px;left:4px}.queue-row:hover .row-check,.queue-row.selected .row-check,.row-check:focus-visible{opacity:1}.queue-row.selected{box-shadow:inset 3px 0 var(--forest);background:color-mix(in srgb, var(--lime-soft) 40%, var(--surface))}.queue-copy{gap:4px;min-width:0;display:grid}.queue-title{justify-content:space-between;gap:8px;display:flex}.queue-title strong{text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.queue-title time{color:var(--faint);font-size:8px}.queue-meta{color:var(--faint);align-items:center;gap:6px;font-size:8px;display:flex}.queue-preview{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.queue-tags{align-items:center;gap:4px;min-height:18px;display:flex;overflow:hidden}.queue-tags i{--tag-color:var(--line-strong);border-left:3px solid var(--tag-color);color:var(--muted);background:var(--surface-soft);border-radius:4px;flex:none;padding:2px 5px;font-size:7px;font-style:normal}.queue-tags .sla-breached{color:#a64033;background:#ffe2dc;border:0}.queue-tags .sla-risk{color:#8b591a;background:#ffedce;border:0}.unread-count{color:#172015;background:var(--lime);border-radius:11px;align-self:center;place-items:center;min-width:20px;height:20px;padding:0 5px;font-size:8px;display:grid}.priority-badge,.status-badge{white-space:nowrap;border-radius:6px;align-items:center;min-height:20px;padding:0 7px;font-size:8px;font-weight:800;display:inline-flex}.priority-low{color:#64716a;background:var(--surface-soft)}.priority-normal{color:#41664f;background:#e3f0e5}.priority-high{color:#895615;background:#ffebc9}.priority-urgent{color:#a53f32;background:#ffe1dc}.status-open{color:#3c662f;background:#e5f4d7}.status-pending{color:#805916;background:#ffedc9}.status-resolved{color:var(--muted);background:var(--surface-soft)}.queue-empty{color:var(--muted);text-align:center;place-items:center;gap:7px;padding:70px 25px;display:grid}.queue-empty svg{width:28px;height:28px;color:var(--faint)}.queue-empty strong{color:var(--ink);font-size:12px}.queue-empty span{font-size:9px;line-height:1.5}.conversation-workspace{background:var(--paper);grid-template-rows:72px minmax(0,1fr);min-width:0;min-height:0;display:grid}.conversation-header{border-bottom:1px solid var(--line);background:var(--surface);align-items:center;gap:11px;padding:0 18px;display:flex}.conversation-person{min-width:0;display:grid}.conversation-person h2{text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:13px;overflow:hidden}.conversation-person span{color:var(--faint);font-size:9px}.conversation-header-badges{gap:5px;margin-left:auto;display:flex}.resolve-button{color:#45692d;background:var(--lime-soft);border:1px solid #b8d68d;border-radius:9px;align-items:center;gap:6px;min-height:36px;padding:0 10px;font-size:9px;font-weight:800;display:flex}.resolve-button svg{width:15px}.resolve-button.resolved{border-color:var(--line);color:var(--muted);background:var(--surface)}.conversation-body{grid-template-columns:minmax(0,1fr) 250px;min-width:0;min-height:0;display:grid}.message-column{border-right:1px solid var(--line);grid-template-rows:minmax(0,1fr) auto;min-width:0;min-height:0;display:grid}.message-stream{scroll-behavior:smooth;min-height:0;padding:24px clamp(18px,4vw,58px);overflow-y:auto}.conversation-start{color:var(--faint);place-items:center;gap:5px;margin-bottom:25px;font-size:9px;display:grid}.conversation-start svg{color:#83a64a}.conversation-start strong{color:var(--muted);font-size:10px}.message-row{margin:8px 0;display:flex}.message-row.outgoing{justify-content:flex-end}.message-row.internal{justify-content:center}.message-bubble{border:1px solid var(--line);max-width:min(72%,620px);color:var(--ink);background:var(--surface);overflow-wrap:anywhere;border-radius:5px 15px 15px;gap:6px;padding:10px 12px 7px;font-size:11px;line-height:1.5;display:grid;box-shadow:0 3px 13px #1b2b220a}.internal .message-bubble{color:#6d581f;background:#fff9e8;border:1px dashed #d4b66d;border-radius:10px;max-width:min(82%,700px)}:root[data-theme=dark] .internal .message-bubble{color:#e8cf8b;background:#332f20}.message-author{color:#927625;text-transform:uppercase;align-items:center;gap:5px;font-size:8px;font-weight:800;display:flex}.message-author svg{width:13px}.message-bubble footer{color:var(--faint);justify-content:flex-end;align-items:center;gap:5px;font-size:7px;display:flex}.message-bubble footer svg{width:11px;height:11px}.danger-text{color:var(--danger)!important}.message-image,.message-media{object-fit:contain;background:#0f1713;border-radius:9px;width:min(360px,100%);max-height:380px;display:block}.message-bubble audio{max-width:100%}.file-card,.location-card,.contact-card{min-width:min(300px,65vw);color:var(--ink);background:color-mix(in srgb, var(--surface-soft) 80%, transparent);border-radius:9px;align-items:center;gap:10px;padding:9px;text-decoration:none;display:flex}.file-card span,.location-card span,.contact-card span{min-width:0;display:grid}.file-card small,.location-card small,.contact-card small{color:var(--faint);font-size:8px}.composer{border:1px solid var(--line);background:var(--surface);box-shadow:var(--shadow);border-radius:13px;margin:0 clamp(14px,3vw,45px) 18px;position:relative}.composer:focus-within{border-color:#97b967}.composer.note-mode{background:#fffcf2;border-color:#d7bd74}:root[data-theme=dark] .composer.note-mode{background:#28271f}.composer-tabs{border-bottom:1px solid var(--line);gap:2px;padding:4px;display:flex}.composer-tabs button{min-height:31px;color:var(--faint);background:0 0;border:0;border-radius:7px;align-items:center;gap:5px;padding:0 9px;font-size:8px;font-weight:800;display:flex}.composer-tabs svg{width:13px}.composer textarea{resize:vertical;min-height:72px;max-height:180px;box-shadow:none;background:0 0;border:0;border-radius:0;padding:11px 13px;font-size:11px}.composer-footer{align-items:center;gap:7px;padding:4px 7px 7px;display:flex}.composer-shortcut{color:var(--faint);margin-left:auto;font:400 8px DM Mono,monospace}.send-button{color:#182118;background:var(--lime);border:0;border-radius:9px;place-items:center;width:36px;height:36px;display:grid}.send-button svg{width:16px}.ghost-button,.accent-button,.claim-button{border-radius:9px;justify-content:center;align-items:center;gap:7px;min-height:38px;padding:0 12px;font-size:10px;font-weight:800;display:inline-flex}.ghost-button{border:1px solid var(--line);color:var(--muted);background:var(--surface)}.accent-button{color:#172016;background:var(--lime);border:0}.accent-button:hover{background:#c8f779}.claim-button{color:#45692d;background:0 0;border:1px dashed #92b366;width:100%;margin-top:10px}.ghost-button svg,.accent-button svg,.claim-button svg{width:15px}.saved-reply-control{position:relative}.saved-reply-popover{z-index:8;border:1px solid var(--line);background:var(--surface);border-radius:12px;width:min(390px,75vw);max-height:310px;padding:8px;position:absolute;bottom:45px;left:0;overflow-y:auto;box-shadow:0 18px 50px #00000029}.saved-reply-popover>strong{padding:7px 8px;font-size:10px;display:block}.saved-reply-popover>button{text-align:left;background:0 0;border:0;border-radius:8px;gap:4px;width:100%;padding:9px;display:grid}.saved-reply-popover>button:hover{background:var(--surface-soft)}.saved-reply-popover button>span{color:var(--muted);justify-content:space-between;gap:8px;font-size:9px;display:flex}.saved-reply-popover button>span:first-child{color:var(--ink)}.saved-reply-popover button small{color:var(--faint)}.saved-reply-popover p{color:var(--muted);padding:8px;font-size:9px}.customer-panel{background:var(--surface);min-height:0;overflow-y:auto}.customer-panel section{border-bottom:1px solid var(--line);padding:19px 17px}.details-list{gap:15px;margin:16px 0 0;display:grid}.details-list div{grid-template-columns:92px minmax(0,1fr);gap:7px;display:grid}.details-list dt{color:var(--faint);gap:5px;font-size:8px;display:flex}.details-list dt svg{width:13px}.details-list dd{overflow-wrap:anywhere;margin:0;font-size:9px;font-weight:700}.details-list dd small{color:var(--faint);margin-top:3px;font-size:7px;font-weight:400;display:block}.tag-manager{flex-wrap:wrap;gap:6px;margin-top:12px;display:flex}.tag-manager>span{--tag-color:#9aaa9f;border-left:3px solid var(--tag-color);background:var(--surface-soft);border-radius:6px;align-items:center;gap:4px;min-height:26px;padding:0 4px 0 7px;font-size:8px;display:flex}.tag-manager svg{width:10px}.tag-manager button{width:22px;height:22px;color:var(--faint);background:0 0;border:0;border-radius:5px;place-items:center;display:grid}.tag-picker{margin-top:10px;position:relative}.tag-picker summary{color:var(--forest);cursor:pointer;font-size:9px;font-weight:800}.tag-picker div{gap:3px;margin-top:7px;display:grid}.tag-picker button{text-align:left;background:var(--surface-soft);border:0;border-radius:7px;align-items:center;gap:7px;min-height:30px;font-size:8px;display:flex}.tag-picker button i{border-radius:50%;width:7px;height:7px}.no-conversation{color:var(--muted);background:radial-gradient(circle at 50% 45%, color-mix(in srgb, var(--lime-soft) 55%, transparent), transparent 32%);align-content:center;place-items:center;display:grid}.keyboard-hint{color:var(--faint);margin-top:26px;font-size:8px}.keyboard-hint kbd{margin-right:4px}.section-page{background:var(--paper);height:100%;padding:clamp(22px,4vw,48px);overflow-y:auto}.page-intro{justify-content:space-between;align-items:flex-start;gap:25px;margin-bottom:28px;display:flex}.page-intro h2{letter-spacing:-.055em;margin:6px 0 7px;font-size:clamp(25px,3vw,38px)}.page-intro p{color:var(--muted);margin:0;font-size:12px}.live-pill{color:var(--muted);align-items:center;gap:7px;font-size:9px;display:flex}.live-pill i,.channel-state i{background:var(--faint);border-radius:50%;width:7px;height:7px}.live-pill i,.channel-state.online i{background:#62bd6a;box-shadow:0 0 0 4px #62bd6a21}.toolbar{color:var(--faint);justify-content:space-between;align-items:center;gap:20px;margin-bottom:18px;font-size:9px;display:flex}.search-control{border:1px solid var(--line);background:var(--surface);border-radius:10px;align-items:center;gap:8px;width:min(440px,100%);height:42px;padding:0 11px;display:flex}.search-control svg{width:16px}.search-control input{min-height:0;box-shadow:none;background:0 0;border:0;padding:0;font-size:10px}.page-actions{gap:8px;display:flex}.empty-state{text-align:center;place-items:center;max-width:410px;margin:auto;padding:45px 22px;display:grid}.empty-icon{border:1px solid var(--line);width:56px;height:56px;color:var(--forest);background:var(--surface);box-shadow:0 0 0 10px color-mix(in srgb, var(--surface-soft) 70%, transparent);border-radius:50%;place-items:center;display:grid}.empty-state h2{margin:24px 0 7px;font-size:17px}.empty-state p{color:var(--muted);margin:0;font-size:10px;line-height:1.6}.empty-state button{color:var(--forest);background:0 0;border:0;margin-top:14px;font-size:10px;font-weight:800}.loading-block,.app-loading{color:var(--muted);justify-content:center;align-items:center;gap:10px;font-size:11px;display:flex}.loading-block{min-height:150px}.app-loading{flex-direction:column;min-height:100vh}.spinner{border:2px solid var(--line-strong);border-top-color:var(--forest);border-radius:50%;width:16px;height:16px;animation:.7s linear infinite spin;display:inline-block}@keyframes spin{to{transform:rotate(360deg)}}.fatal-error{text-align:center;align-content:center;place-items:center;min-height:100vh;display:grid}.fatal-error h1{margin:0}.fatal-error p{color:var(--muted)}.fatal-error button{color:#172016;background:var(--lime);border:0;border-radius:8px;padding:10px 15px}.metric-grid{grid-template-columns:repeat(4,1fr);gap:13px;display:grid}.metric-card{border:1px solid var(--line);background:var(--surface);border-radius:14px;gap:14px;padding:17px;display:flex}.metric-card>span{width:37px;height:37px;color:var(--forest);background:var(--lime-soft);border-radius:10px;flex:none;place-items:center;display:grid}.metric-card.warning>span{color:#9b541b;background:#ffead1}.metric-card div{display:grid}.metric-card small{color:var(--muted);font-size:8px}.metric-card strong{letter-spacing:-.05em;margin:2px 0;font-size:25px}.metric-card p{color:var(--faint);margin:0;font-size:8px}.analytics-grid{grid-template-columns:minmax(0,1.7fr) minmax(300px,.8fr);gap:13px;margin-top:13px;display:grid}.chart-card{border:1px solid var(--line);background:var(--surface);border-radius:14px;min-width:0;padding:19px}.chart-card>header{justify-content:space-between;align-items:center;display:flex}.chart-card h3{margin:4px 0 0;font-size:13px}.chart-card>header>svg{color:var(--faint)}.chart-frame{height:270px;margin-top:18px;font-size:9px}.chart-empty{height:100%;color:var(--muted);place-items:center;font-size:10px;display:grid}.donut-layout{place-items:center;display:grid}.donut-frame{width:210px;height:210px;position:relative}.donut-frame>strong,.donut-frame>span{position:absolute;top:47%;left:50%;transform:translate(-50%,-50%)}.donut-frame>span{color:var(--faint);font-size:8px;top:60%}.donut-layout ul{gap:8px;width:100%;margin:0;padding:0;list-style:none;display:grid}.donut-layout li{grid-template-columns:8px 1fr auto;align-items:center;gap:8px;font-size:9px;display:grid}.donut-layout li i{border-radius:50%;width:7px;height:7px}.donut-layout li span{color:var(--muted)}.table-wrap{overflow-x:auto}.chart-card .table-wrap{margin-top:15px}table{border-collapse:collapse;width:100%;font-size:10px}th{color:var(--faint);letter-spacing:.06em;text-align:left;font:500 8px DM Mono,monospace}th,td{border-bottom:1px solid var(--line);padding:12px 10px}td{color:var(--muted)}td strong{color:var(--ink)}.volume-bar{background:var(--surface-soft);border-radius:4px;width:100%;min-width:90px;height:6px;display:block;overflow:hidden}.volume-bar i{border-radius:inherit;background:var(--lime);height:100%;display:block}.reply-grid,.bot-cards{grid-template-columns:repeat(3,minmax(0,1fr));gap:13px;display:grid}.reply-card,.bot-card,.settings-card{border:1px solid var(--line);background:var(--surface);border-radius:14px;padding:18px}.reply-card header{justify-content:space-between;display:flex}.reply-shortcut{color:#41602f;background:var(--lime-soft);border-radius:6px;align-items:center;height:26px;padding:0 8px;font:500 9px DM Mono,monospace;display:inline-flex}.reply-card h3{margin:6px 0 9px;font-size:13px}.reply-card p{color:var(--muted);-webkit-line-clamp:5;-webkit-box-orient:vertical;margin:0;font-size:10px;line-height:1.6;display:-webkit-box;overflow:hidden}.reply-card .icon-button{width:30px;height:30px}.reply-card>.panel-eyebrow{margin-top:20px;display:block}.tag-library{border:1px solid var(--line);background:var(--surface);border-radius:11px;align-items:center;gap:14px;margin-bottom:18px;padding:11px 13px;display:flex}.tag-library>div{flex-wrap:wrap;gap:6px;display:flex}.tag-library>div>span{color:var(--muted);background:var(--surface-soft);border-left:3px solid;border-radius:6px;align-items:center;gap:6px;padding:5px 8px;font-size:8px;display:inline-flex}.tag-library i{border-radius:50%;width:7px;height:7px}.security-callout,.role-legend{color:#416548;background:color-mix(in srgb, var(--lime-soft) 50%, var(--surface));border:1px solid #cfe2c3;border-radius:12px;align-items:center;gap:12px;margin-bottom:18px;padding:12px 15px;display:flex}.security-callout>svg{flex:none}.security-callout div{display:grid}.security-callout span{color:var(--muted);font-size:8px}.bot-cards{grid-template-columns:repeat(2,minmax(0,1fr))}.bot-card{grid-template-columns:48px minmax(0,1fr) auto;gap:12px;display:grid}.bot-icon{color:#3f6d56;background:var(--lime-soft);border-radius:13px;place-items:center;width:48px;height:48px;display:grid}.bot-card h3{margin:4px 0 1px;font-size:14px}.bot-card p{color:var(--muted);margin:0;font-size:9px}.channel-state{color:var(--faint);white-space:nowrap;align-items:center;gap:7px;font-size:8px;display:inline-flex}.bot-card dl{border-top:1px solid var(--line);grid-column:1/-1;grid-template-columns:1fr 1fr;gap:10px;margin:8px 0 0;padding-top:12px;display:grid}.bot-card dl div{gap:3px;display:grid}.bot-card dt{color:var(--faint);font-size:7px}.bot-card dd{color:var(--muted);align-items:center;gap:4px;margin:0;font-size:8px;display:flex}.bot-card dd svg{color:#5b9c65;width:11px}.bot-card dl{grid-template-columns:repeat(3,minmax(0,1fr))}.bot-proxy-button{border:1px solid var(--line);min-height:37px;color:var(--forest);background:var(--surface-soft);border-radius:9px;grid-column:1/-1;justify-content:center;align-items:center;gap:7px;font-size:9px;font-weight:800;display:flex}.bot-proxy-button:hover{background:var(--lime-soft);border-color:#b7cf96}.bot-proxy-button svg{width:15px}.role-legend{border-color:var(--line);color:var(--muted);background:var(--surface);flex-wrap:wrap;gap:10px 24px;font-size:8px}.role-legend span{align-items:center;gap:6px;display:flex}.role-legend svg{width:14px;color:var(--forest)}.team-table{border:1px solid var(--line);background:var(--surface);border-radius:14px}.person-cell{align-items:center;gap:9px;display:flex}.person-cell>span{display:grid}.person-cell small{color:var(--faint);font-size:8px}.role-badge{border-radius:6px;padding:4px 7px;font-size:8px;font-weight:800;display:inline-flex}.role-admin{color:#8a4237;background:#ffe2dd}.role-manager{color:#755a1b;background:#ffedc9}.role-agent{color:#41644f;background:#e1f0e4}.settings-grid{grid-template-columns:1fr 1fr;gap:13px;display:grid}.settings-card header{gap:11px;display:flex}.settings-card header>svg{color:var(--forest);flex:none}.settings-card h3{margin:0;font-size:13px}.settings-card header p{color:var(--muted);margin:4px 0 0;font-size:9px}.profile-settings>div{align-items:center;gap:11px;margin:17px 0;display:flex}.profile-settings>div>span{display:grid}.profile-settings small{color:var(--faint);font-size:8px}.profile-settings dl,.sla-settings{grid-template-columns:1fr 1fr;gap:8px;margin:0;display:grid}.profile-settings dl div,.sla-settings div{background:var(--surface-soft);border-radius:8px;padding:10px}.profile-settings dt,.sla-settings dt{color:var(--faint);font-size:7px}.profile-settings dd,.sla-settings dd{margin:3px 0 0;font-size:9px;font-weight:700}.theme-switch{grid-template-columns:1fr 1fr;gap:8px;margin-top:20px;display:grid}.theme-switch button{border:1px solid var(--line);min-height:57px;color:var(--muted);background:var(--surface-soft);border-radius:9px;justify-content:center;align-items:center;gap:8px;font-size:9px;display:flex}.theme-switch button.active{color:var(--ink);background:var(--lime-soft);border-color:#9fc176}.settings-list{gap:8px;margin:18px 0 0;padding:0;list-style:none;display:grid}.settings-list li{background:var(--surface-soft);border-radius:8px;grid-template-columns:30px 1fr auto;align-items:center;gap:8px;padding:8px;display:grid}.settings-list li>svg{width:15px;color:var(--forest)}.settings-list span{display:grid}.settings-list strong{font-size:9px}.settings-list small{color:var(--faint);font-size:7px}.settings-list b{color:#53805e;font-size:7px}.logout-setting{border:1px solid var(--line);width:100%;min-height:38px;color:var(--muted);background:var(--surface);border-radius:8px;justify-content:center;align-items:center;gap:7px;margin-top:12px;font-size:9px;font-weight:700;display:flex}.logout-setting svg{width:14px}.modal-backdrop{z-index:50;-webkit-backdrop-filter:blur(5px);backdrop-filter:blur(5px);background:#070d0aad;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.modal{border:1px solid var(--line);background:var(--surface);border-radius:17px;width:min(620px,100%);max-height:min(760px,90vh);padding:22px;animation:.18s ease-out modal-in;overflow-y:auto;box-shadow:0 35px 90px #00000047}.modal>header{justify-content:space-between;align-items:flex-start;margin-bottom:21px;display:flex}.modal h2{letter-spacing:-.04em;margin:4px 0 0;font-size:21px}@keyframes modal-in{0%{opacity:0;transform:translateY(7px)scale(.985)}}.command-list{gap:5px;display:grid}.command-list button{min-height:45px;color:var(--muted);text-align:left;background:0 0;border:0;border-radius:9px;grid-template-columns:24px 1fr auto;align-items:center;gap:8px;padding:0 11px;font-size:10px;display:grid}.command-list button:hover{color:var(--ink);background:var(--surface-soft)}.command-tip{border-top:1px solid var(--line);color:var(--faint);align-items:center;gap:7px;margin-top:15px;padding-top:12px;font-size:8px;display:flex}.command-tip svg{width:14px}.entity-form{display:grid}.entity-form label{color:var(--muted)}.form-columns{grid-template-columns:1fr 1fr;gap:10px;display:grid}.form-actions{justify-content:flex-end;gap:8px;margin-top:20px;display:flex}.input-prefix,.input-icon{border:1px solid var(--line);background:var(--surface);border-radius:10px;align-items:center;display:flex}.input-prefix>span,.input-icon>svg{color:var(--faint);margin-left:10px}.input-icon>svg{width:16px}.input-prefix input,.input-icon input{min-width:0;box-shadow:none;background:0 0;border:0}.setup-steps{background:var(--surface-soft);border-radius:10px;gap:8px;margin-bottom:7px;padding:12px;display:grid}.setup-steps span{color:var(--muted);align-items:center;gap:9px;font-size:9px;display:flex}.setup-steps i{color:#23412f;background:var(--lime);border-radius:50%;place-items:center;width:20px;height:20px;font-size:8px;font-style:normal;font-weight:800;display:grid}.proxy-fields{border:1px solid var(--line);background:var(--surface-soft);border-radius:12px;min-width:0;margin:18px 0 0;padding:0}.proxy-toggle{cursor:pointer;align-items:center;padding:13px 14px;gap:11px!important;margin:0!important;display:flex!important}.proxy-toggle input{width:18px;min-height:18px;accent-color:var(--forest)}.proxy-toggle span,.proxy-notice span{gap:2px;display:grid}.proxy-toggle strong,.proxy-notice strong{color:var(--ink);font-size:10px}.proxy-toggle small,.proxy-notice small{color:var(--faint);font-size:8px;line-height:1.5}.proxy-fields-body{border-top:1px solid var(--line);padding:0 14px 14px}.proxy-fields>.proxy-fields-body:first-of-type{border-top:0}.proxy-address-row{grid-template-columns:minmax(100px,.65fr) minmax(180px,2fr) minmax(90px,.65fr);gap:10px;display:grid}.optional-label{color:var(--faint);margin-left:3px;font-size:8px;font-weight:500;display:inline}.proxy-auth-hint{color:var(--faint);margin-top:12px;font-size:8px;line-height:1.5;display:block}.proxy-notice{color:var(--forest);background:color-mix(in srgb, var(--lime-soft) 45%, var(--surface));border:1px solid #cfe2c3;border-radius:10px;align-items:center;gap:10px;margin-bottom:3px;padding:11px 12px;display:flex}.proxy-notice>svg{flex:none;width:18px}.split-actions{grid-template-columns:auto 1fr auto auto;align-items:center;display:grid}.danger-ghost-button{border:1px solid color-mix(in srgb, var(--danger) 40%, var(--line));min-height:38px;color:var(--danger);background:0 0;border-radius:9px;padding:0 13px;font-size:9px;font-weight:800}.danger-ghost-button:hover:not(:disabled){background:color-mix(in srgb, var(--danger) 8%, var(--surface))}.color-field{grid-template-columns:58px 1fr;gap:8px;display:grid}.color-field input[type=color]{padding:5px}.mobile-only{display:none}@media (width<=1180px){.product-shell{grid-template-columns:76px minmax(0,1fr)}.sidebar{padding-inline:10px}.sidebar .brand{justify-content:center;padding:0}.sidebar .brand strong,.sidebar .brand small,.nav-link span,.nav-section,.connection-state,.operator-card div{display:none}.sidebar nav{margin-top:36px}.nav-link{justify-content:center;padding:0}.operator-card{border:0;justify-content:center;padding:0;display:flex}.operator-card button{display:none}.conversation-body{grid-template-columns:minmax(0,1fr) 225px}.metric-grid,.reply-grid{grid-template-columns:1fr 1fr}}@media (width<=900px){.conversation-body{grid-template-columns:minmax(0,1fr)}.customer-panel,.conversation-header-badges{display:none}.analytics-grid,.bot-cards{grid-template-columns:1fr}.bot-card dl{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (width<=700px){body{overflow:auto}.product-shell{height:auto;min-height:100vh;padding-bottom:64px;display:block}.sidebar{z-index:20;border-top:1px solid #334039;height:64px;padding:5px 7px;display:block;position:fixed;inset:auto 0 0}.sidebar .brand,.sidebar-footer,.nav-section{display:none}.sidebar nav{justify-content:space-around;gap:3px;height:100%;margin:0;display:flex}.nav-link{flex:1;min-height:52px;padding:0}.nav-link:nth-of-type(4),.nav-link:nth-of-type(5){display:none}.nav-link.active{box-shadow:inset 0 -3px var(--lime)}.nav-link span{font-size:7px;display:block}.nav-link{flex-direction:column;gap:3px}.nav-link svg{width:18px}.product-main{grid-template-rows:61px minmax(0,1fr);min-height:calc(100vh - 64px)}.topbar{z-index:15;height:61px;padding:0 13px;position:sticky;top:0}.topbar h1{font-size:17px}.topbar-path,.command-trigger span,.command-trigger kbd{display:none}.command-trigger{justify-content:center;width:38px;padding:0}.page-content{min-height:calc(100vh - 125px);overflow:visible}.inbox-workbench{height:calc(100vh - 125px);display:block}.queue-panel{border:0;height:100%}.conversation-workspace{z-index:30;grid-template-rows:66px minmax(0,1fr);display:none;position:fixed;inset:0}.show-conversation .conversation-workspace,.mobile-only{display:grid}.conversation-header{padding:0 10px}.conversation-header .avatar{display:none}.resolve-button{justify-content:center;width:36px;padding:0;overflow:hidden}.resolve-button svg{flex:none}.message-stream{padding:18px 12px}.message-bubble{max-width:86%}.composer{margin:0 8px 8px}.composer-shortcut,.no-conversation{display:none}.resolve-button{margin-left:auto}.section-page{min-height:calc(100vh - 125px);padding:22px 14px}.page-intro{flex-direction:column;align-items:flex-start}.page-intro h2{font-size:27px}.metric-grid,.reply-grid,.settings-grid{grid-template-columns:1fr}.analytics-grid{display:block}.chart-card{margin-top:12px}.role-legend{flex-direction:column;align-items:flex-start}.team-table table{min-width:650px}.form-columns{grid-template-columns:1fr}.modal{padding:18px}.login-page{grid-template-columns:1fr}.login-story{display:none}.login-form-panel{min-height:100vh;padding:20px}.login-form{border-radius:20px;padding:28px 22px}.login-page .mobile-brand{color:var(--ink);letter-spacing:.1em;align-items:center;gap:7px;margin-bottom:36px;font-weight:800;display:flex}.login-page .mobile-brand span{color:#79a83e;letter-spacing:-.1em;font-size:22px}.bot-card{grid-template-columns:44px minmax(0,1fr)}.bot-card .channel-state{grid-column:1/-1}.bot-card dl,.proxy-address-row{grid-template-columns:1fr 1fr}.proxy-address-row label:nth-child(2){grid-area:2/1/auto/-1}.split-actions{grid-template-columns:1fr 1fr}.split-actions>span{display:none}.split-actions .danger-ghost-button{grid-column:1/-1}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}}:root{--ink:#142019;--muted:#64716a;--faint:#8b9690;--line:#dde4df;--line-strong:#cbd5ce;--paper:#f4f7f4;--surface:#fff;--surface-soft:#f0f4f1;--surface-glass:#ffffffd1;--sidebar:#101915;--sidebar-soft:#1d2a23;--lime:#b9ed62;--lime-strong:#94cf3c;--lime-soft:#e9f9d0;--forest:#275c46;--blue:#3478f6;--blue-soft:#e9f1ff;--orange:#eea24c;--danger:#c85845;--shadow-sm:0 1px 2px #1320190a, 0 8px 24px #1a2f250d;--shadow:0 18px 52px #1a2f2517;--shadow-lg:0 28px 90px #14211a24;font-family:Inter,SF Pro Display,SF Pro Text,Avenir Next,Segoe UI,system-ui,sans-serif}:root[data-theme=dark]{--ink:#edf3ef;--muted:#a2aea7;--faint:#77857d;--line:#2c3731;--line-strong:#3c4a42;--paper:#0d1411;--surface:#151e19;--surface-soft:#1b2620;--surface-glass:#151e19db;--sidebar:#080d0a;--sidebar-soft:#1a2720;--lime-soft:#293d20;--blue-soft:#172b4d;--forest:#9dd0b6;--shadow-sm:0 1px 2px #00000038, 0 10px 26px #0000002e;--shadow:0 20px 54px #00000047;--shadow-lg:0 32px 100px #00000070}html{background:var(--paper)}::selection{color:#152018;background:var(--lime)}*{scrollbar-width:thin;scrollbar-color:var(--line-strong) transparent}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-thumb{background:var(--line-strong);background-clip:padding-box;border:2px solid #0000;border-radius:999px}::view-transition-old(root){mix-blend-mode:normal;animation:none}::view-transition-new(root){mix-blend-mode:normal;animation:none}::view-transition-new(root){z-index:10000;clip-path:circle(0 at var(--theme-x,calc(100% - 40px)) var(--theme-y,36px));animation:.58s cubic-bezier(.22,1,.36,1) forwards theme-reveal}@keyframes theme-reveal{to{clip-path:circle(150vmax at var(--theme-x,calc(100% - 40px)) var(--theme-y,36px))}}.product-shell{background:var(--paper);grid-template-columns:230px minmax(0,1fr);gap:12px;padding:12px}.sidebar{isolation:isolate;box-shadow:var(--shadow);border:1px solid #ffffff12;border-radius:23px;padding:25px 15px 15px;position:relative;overflow:hidden}.sidebar:before{content:"";z-index:-1;opacity:.42;background-image:radial-gradient(circle,#b9ed622e 1px,#0000 1.4px),radial-gradient(circle at 25% 0,#59cda62e,#0000 34%);background-size:18px 18px,auto;position:absolute;inset:0;-webkit-mask-image:linear-gradient(#000,#0000 42%);mask-image:linear-gradient(#000,#0000 42%)}.sidebar:after{content:"";z-index:-1;border:1px solid #b9ed622e;border-radius:50%;width:210px;height:210px;position:absolute;top:65px;right:-130px;box-shadow:0 0 80px #b9ed6212}.sidebar .brand{align-items:center;padding:0 10px}.sidebar .brand>span{background:#ffffff0d;border:1px solid #b9ed6238;border-radius:50%;place-items:center;width:34px;height:34px;font-size:18px;display:grid;box-shadow:inset 0 0 18px #b9ed6212}.sidebar nav{gap:5px;margin-top:38px}.nav-section{color:#65736b;margin:22px 11px 8px;font-size:9px}.nav-link{isolation:isolate;color:#91a099;border-radius:12px;min-height:46px;padding-inline:13px;font-size:12px;position:relative}.nav-link>svg,.nav-link>span{z-index:1;position:relative}.nav-link.active{color:#f7fbf8;box-shadow:none;background:0 0}.nav-active-surface{z-index:0;border-radius:inherit;box-shadow:inset 3px 0 var(--lime), 0 9px 20px #0000001f;background:linear-gradient(110deg,#ffffff1a,#ffffff0a);border:1px solid #ffffff12;position:absolute;inset:0}.operator-card{border-top-color:#ffffff14;border-radius:15px;padding:14px 7px 3px}.connection-state{background:#ffffff0a;border:1px solid #ffffff12;border-radius:999px;width:fit-content;padding:6px 10px}.product-main{isolation:isolate;border:1px solid var(--line);background:color-mix(in srgb, var(--paper) 92%, var(--surface));box-shadow:var(--shadow-sm);border-radius:23px;grid-template-rows:72px minmax(0,1fr);position:relative;overflow:hidden}.product-main>:not(.orbit-backdrop){z-index:1;position:relative}.orbit-backdrop{z-index:0;pointer-events:none;position:absolute;inset:0;overflow:hidden}.orbit-backdrop:before{content:"";opacity:.36;background-image:radial-gradient(circle, color-mix(in srgb, var(--forest) 20%, transparent) 1px, transparent 1.4px);background-size:20px 20px;position:absolute;inset:0;-webkit-mask-image:radial-gradient(circle at 85% 0,#000,#0000 43%);mask-image:radial-gradient(circle at 85% 0,#000,#0000 43%)}.orbit-backdrop svg{opacity:.14;width:72%;height:330px;position:absolute;top:-55px;right:-12%;overflow:visible}.orbit-backdrop path{fill:none;stroke:var(--forest);stroke-width:1.1px;stroke-dasharray:1 9;stroke-linecap:round;animation:26s linear infinite orbit-dash}.orbit-backdrop path:nth-child(2){animation-duration:31s;animation-direction:reverse}.orbit-backdrop path:nth-child(3){animation-duration:36s}.orbit-glow{filter:blur(3px);background:radial-gradient(circle,#b9ed621f,#0000 67%);border-radius:50%;width:400px;height:400px;position:absolute;top:-170px;right:-120px}.orbit-ring{aspect-ratio:1;border:1px solid color-mix(in srgb, var(--forest) 15%, transparent);border-radius:50%;width:170px;position:absolute;top:2%;right:8%;transform:rotate(28deg)scaleY(.34)}.orbit-ring-two{width:270px;top:-2%;right:2%;transform:rotate(-18deg)scaleY(.26)}@keyframes orbit-dash{to{stroke-dashoffset:-240px}}.topbar{border-bottom-color:color-mix(in srgb, var(--line) 76%, transparent);background:color-mix(in srgb, var(--surface-glass) 78%, transparent);-webkit-backdrop-filter:blur(24px)saturate(135%);backdrop-filter:blur(24px)saturate(135%);padding:0 22px 0 26px}.topbar h1{letter-spacing:-.045em;font-size:21px;font-weight:750}.topbar-path{font-size:9px}.topbar-actions{gap:8px}.command-trigger,.icon-button{border-color:color-mix(in srgb, var(--line) 85%, transparent);background:var(--surface-glass);box-shadow:var(--shadow-sm);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);transition:border-color .18s,color .18s,background .18s,transform .18s,box-shadow .18s}.command-trigger{border-radius:999px;min-height:40px;padding-left:14px;font-size:11px}.command-trigger:hover,.icon-button:hover{border-color:color-mix(in srgb, var(--forest) 30%, var(--line));transform:translateY(-1px);box-shadow:0 12px 28px #1a2f2517}.icon-button{border-radius:12px}.theme-trigger{border-radius:50%}.page-content,.route-stage{min-width:0;height:100%;min-height:0}.section-page{background:0 0;height:100%;padding:clamp(24px,3.5vw,46px);position:relative}.page-intro h2{letter-spacing:-.065em;margin-top:8px;font-size:clamp(30px,3.2vw,44px);font-weight:760;line-height:1.04}.page-intro p{max-width:650px;color:var(--muted);font-size:13px;line-height:1.6}.eyebrow,.panel-eyebrow,.topbar-path,.nav-section{font-family:SFMono-Regular,Cascadia Code,DM Mono,monospace;font-weight:600}.eyebrow{color:color-mix(in srgb, var(--forest) 82%, var(--faint))}.live-pill{border:1px solid var(--line);background:var(--surface-glass);box-shadow:var(--shadow-sm);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);border-radius:999px;padding:8px 12px;font-size:10px}input,textarea,select{border-color:var(--line);background:color-mix(in srgb, var(--surface) 94%, transparent);border-radius:12px;transition:border-color .18s,box-shadow .18s,background .18s}input:hover,textarea:hover,select:hover{border-color:var(--line-strong)}input:focus,textarea:focus,select:focus{border-color:color-mix(in srgb, var(--blue) 62%, var(--forest));box-shadow:0 0 0 4px color-mix(in srgb, var(--blue-soft) 72%, transparent);background:var(--surface)}.ghost-button,.accent-button,.claim-button{border-radius:12px;min-height:41px;padding-inline:15px;font-size:11px;transition:transform .16s,box-shadow .16s,background .16s,border-color .16s}.ghost-button{background:var(--surface-glass);box-shadow:var(--shadow-sm)}.accent-button{background:linear-gradient(135deg, #c6f477, var(--lime));box-shadow:0 10px 25px #7eae3c38}.accent-button:hover:not(:disabled),.ghost-button:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 14px 30px #1a2f251f}.primary-button{background:linear-gradient(135deg, #c8f67b, var(--lime))}.interactive-surface{isolation:isolate;box-shadow:var(--shadow-sm);transition:border-color .2s,box-shadow .2s;position:relative;overflow:hidden}.interactive-surface:before{content:"";z-index:-1;background:radial-gradient(circle, color-mix(in srgb, var(--lime) 18%, transparent), transparent 70%);opacity:0;border-radius:50%;width:180px;height:180px;transition:opacity .25s,transform .35s;position:absolute;top:-120px;right:-110px;transform:scale(.75)}.interactive-surface:hover{border-color:color-mix(in srgb, var(--forest) 25%, var(--line));box-shadow:0 20px 48px #1a2f251a}.interactive-surface:hover:before{opacity:1;transform:scale(1)}.metric-card{background:var(--surface-glass);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border-radius:18px;align-items:center;min-height:118px;padding:20px}.metric-card>span{border:1px solid color-mix(in srgb, var(--lime-strong) 17%, transparent);border-radius:14px;width:45px;height:45px}.metric-card strong{font-variant-numeric:tabular-nums;margin:2px 0 0;font-size:32px}.metric-card p{margin-top:3px;font-size:9px}.analytics-grid{gap:15px;margin-top:15px}.chart-card{background:var(--surface-glass);box-shadow:var(--shadow-sm);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border-radius:19px;padding:22px}.donut-frame{width:225px;height:225px}.donut-frame>strong{font-size:31px}tbody tr{transition:background .15s}tbody tr:hover{background:color-mix(in srgb, var(--lime-soft) 25%, transparent)}.reply-card,.bot-card,.settings-card,.team-table,.tag-library,.security-callout,.role-legend{background:var(--surface-glass);box-shadow:var(--shadow-sm);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border-radius:18px}.reply-card,.bot-card,.settings-card{padding:21px}.reply-card p{font-size:11px}.reply-shortcut{border-radius:8px;padding-inline:10px;font-size:9px}.bot-icon{border:1px solid color-mix(in srgb, var(--lime-strong) 18%, transparent);border-radius:16px;width:52px;height:52px}.bot-proxy-button{border-radius:11px;min-height:41px;font-size:10px}.settings-card header p{font-size:10px;line-height:1.5}.role-legend,.security-callout,.tag-library{padding:14px 16px}.role-legend{font-size:9px}.team-table{overflow:hidden}.inbox-workbench{background:0 0;gap:1px;padding:10px}.queue-panel,.conversation-workspace,.no-conversation{border:1px solid var(--line);background:var(--surface-glass);box-shadow:var(--shadow-sm);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}.conversation-workspace,.no-conversation{border-radius:0 18px 18px 0;overflow:hidden}.queue-search{background:var(--surface-soft);border-radius:14px;height:50px}.quick-views button{border-radius:10px;min-height:36px;font-size:9px}.quick-views button.active{border-color:color-mix(in srgb, var(--lime-strong) 38%, var(--line));box-shadow:0 7px 18px #7eae3c1a}.advanced-filters{border-radius:13px}.queue-row{border-bottom-color:color-mix(in srgb, var(--line) 74%, transparent);background:0 0}.queue-row:hover{background:color-mix(in srgb, var(--surface-soft) 72%, transparent)}.queue-open{padding:14px 17px}.queue-meta,.queue-title time{font-size:9px}.conversation-header{background:color-mix(in srgb, var(--surface-glass) 90%, transparent);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);height:72px}.message-stream{background-image:radial-gradient(circle, color-mix(in srgb, var(--forest) 8%, transparent) 1px, transparent 1px);background-size:22px 22px;-webkit-mask-image:linear-gradient(#000 0% 88%,#0000 100%);mask-image:linear-gradient(#000 0% 88%,#0000 100%)}.message-bubble{background:var(--surface-glass);border-radius:6px 18px 18px;padding:12px 14px 9px;font-size:12px;box-shadow:0 8px 25px #1b2b220f}.outgoing .message-bubble{background:linear-gradient(135deg, color-mix(in srgb, var(--lime-soft) 92%, var(--surface)), color-mix(in srgb, var(--blue-soft) 24%, var(--lime-soft)));border-radius:18px 6px 18px 18px}.composer{border-radius:17px;box-shadow:0 20px 50px #1b2b221a}.composer textarea{font-size:12px}.send-button{background:linear-gradient(135deg, #c7f57a, var(--lime));border-radius:11px;box-shadow:0 8px 20px #7eae3c33}.customer-panel{background:color-mix(in srgb, var(--surface-glass) 88%, transparent)}.no-conversation{background-image:radial-gradient(circle at 50% 45%, color-mix(in srgb, var(--lime-soft) 62%, transparent), transparent 32%), radial-gradient(circle, color-mix(in srgb, var(--forest) 8%, transparent) 1px, transparent 1px);background-size:auto,22px 22px}.modal-backdrop{-webkit-backdrop-filter:blur(12px)saturate(120%);backdrop-filter:blur(12px)saturate(120%);background:#070d0a8a}.modal{background:var(--surface-glass);box-shadow:var(--shadow-lg);-webkit-backdrop-filter:blur(26px)saturate(140%);backdrop-filter:blur(26px)saturate(140%);border-radius:22px;padding:25px;animation:none}.command-list button{border-radius:12px;min-height:50px;font-size:11px}.command-list button:hover{background:color-mix(in srgb, var(--lime-soft) 45%, var(--surface-soft))}.loading-block{flex-direction:column;gap:13px}.loading-block .spinner{border-width:3px;width:24px;height:24px}.loading-block>span:last-child{font-size:10px}.login-story{background:radial-gradient(circle at 75% 20%,#b9ed621f,#0000 32%),#101a15}.login-story:before{content:"";opacity:.45;background-image:radial-gradient(circle,#b9ed622b 1px,#0000 1.4px);background-size:19px 19px;position:absolute;inset:0;-webkit-mask-image:radial-gradient(circle at 90% 30%,#000,#0000 62%);mask-image:radial-gradient(circle at 90% 30%,#000,#0000 62%)}.login-form{box-shadow:var(--shadow-lg);border-radius:27px;position:relative;overflow:hidden}.login-form:before{content:"";background:linear-gradient(90deg, transparent, var(--lime), #72d7b2, transparent);height:3px;position:absolute;inset:0 0 auto}@media (width<=1180px){.product-shell{grid-template-columns:76px minmax(0,1fr)}.sidebar{padding-inline:10px}.metric-card{min-height:106px}}@media (width<=900px){.product-shell{gap:8px;padding:8px}.metric-card strong{font-size:29px}.bot-cards{grid-template-columns:1fr}}@media (width<=700px){.product-shell{padding:0 0 64px}.product-main{border:0;border-radius:0;min-height:calc(100vh - 64px)}.sidebar{z-index:20;border-radius:18px 18px 0 0;height:64px;padding:5px 7px;display:block;position:fixed;inset:auto 0 0;overflow:hidden}.sidebar nav{height:100%;margin:0}.sidebar .nav-link:nth-of-type(4),.sidebar .nav-link:nth-of-type(5){display:flex}.sidebar .nav-link{min-width:0}.sidebar .nav-link span{text-overflow:ellipsis;white-space:nowrap;max-width:60px;overflow:hidden}.page-content,.route-stage{height:auto;min-height:calc(100vh - 125px)}.section-page{padding:24px 16px}.page-intro{margin-bottom:24px}.page-intro h2{font-size:31px}.page-intro p{font-size:12px}.metric-card{min-height:104px}.inbox-workbench{padding:0}.queue-panel{box-shadow:none;border:0;border-radius:0}.conversation-workspace{border:0;border-radius:0}.modal{border-radius:20px;padding:20px}.login-form{border-radius:22px}}@media (prefers-reduced-motion:reduce){::view-transition-new(root){clip-path:none;animation:none}.orbit-backdrop path{animation:none}.interactive-surface:hover,.command-trigger:hover,.icon-button:hover,.accent-button:hover,.ghost-button:hover{transform:none}}.access-summary{border:1px solid var(--line);width:fit-content;color:var(--muted);background:var(--surface-soft);white-space:nowrap;border-radius:999px;align-items:center;gap:7px;padding:6px 9px;font-size:9px;font-weight:750;display:inline-flex}.access-summary svg{width:13px;height:13px;color:var(--forest)}.access-summary.all{border-color:color-mix(in srgb, var(--lime) 48%, var(--line));color:var(--forest);background:color-mix(in srgb, var(--lime-soft) 72%, var(--surface))}.access-summary.empty{color:var(--faint)}.table-action{color:var(--forest);background:var(--lime-soft);border:0;border-radius:8px;align-items:center;gap:6px;padding:7px 9px;font-size:8px;font-weight:800;display:inline-flex}.table-action svg{width:12px;height:12px}.access-admin-note{border:1px solid color-mix(in srgb, var(--lime) 48%, var(--line));color:var(--forest);background:color-mix(in srgb, var(--lime-soft) 65%, var(--surface));border-radius:13px;align-items:center;gap:11px;margin-top:18px;padding:13px 14px;display:flex}.access-admin-note>svg{width:20px}.access-admin-note span{gap:2px;display:grid}.access-admin-note small{color:var(--muted);font-size:9px;font-weight:500}.access-modal-copy{justify-content:space-between;align-items:flex-start;gap:20px;margin:0 0 16px;display:flex}.access-modal-copy p{max-width:460px;color:var(--muted);margin:0;font-size:11px;line-height:1.55}.access-modal-copy>span{color:var(--forest);background:var(--lime-soft);border-radius:999px;flex:none;padding:6px 9px;font-size:8px;font-weight:800}.bot-access-picker{border:0;min-width:0;margin:18px 0 0;padding:0}.bot-access-picker legend{color:var(--ink);font-size:11px;font-weight:800}.access-picker-toolbar{justify-content:space-between;align-items:center;min-height:30px;display:flex}.access-picker-toolbar small{color:var(--faint);font-size:8px}.bot-access-options{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;max-height:286px;padding:2px;display:grid;overflow-y:auto}.bot-access-options label{border:1px solid var(--line);min-width:0;color:var(--ink);background:var(--surface);cursor:pointer;border-radius:12px;grid-template-columns:34px minmax(0,1fr) 22px;align-items:center;gap:9px;margin:0;padding:11px;transition:border-color .18s,background .18s,transform .18s;display:grid}.bot-access-options label:hover{border-color:color-mix(in srgb, var(--forest) 35%, var(--line));transform:translateY(-1px)}.bot-access-options label.selected{border-color:color-mix(in srgb, var(--lime) 70%, var(--forest));background:color-mix(in srgb, var(--lime-soft) 54%, var(--surface))}.bot-access-options input{opacity:0;pointer-events:none;width:1px;height:1px;position:absolute}.bot-access-options label>span:nth-of-type(2){gap:2px;min-width:0;display:grid}.bot-access-options strong,.bot-access-options small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.bot-access-options strong{font-size:10px}.bot-access-options small{color:var(--muted);font-size:8px;font-weight:500}.bot-access-icon{width:34px;height:34px;color:var(--forest);background:var(--surface-soft);border-radius:10px;place-items:center;display:grid}.bot-access-icon svg{width:16px}.bot-access-options label>i{border:1px solid var(--line);width:20px;height:20px;color:var(--surface);background:0 0;border-radius:7px;place-items:center;display:grid}.bot-access-options label.selected>i{border-color:var(--forest);background:var(--forest)}.bot-access-options label>i svg{width:12px}.access-empty{border:1px dashed var(--line);color:var(--muted);border-radius:12px;align-items:center;gap:9px;padding:18px;font-size:10px;display:flex}.access-empty svg{width:18px;color:var(--forest)}@media (width<=680px){.bot-access-options{grid-template-columns:1fr}.access-modal-copy{flex-direction:column;gap:8px}}:root{--ink:#101828;--muted:#5d6778;--faint:#8791a2;--line:#1e32521c;--line-strong:#1e325233;--paper:#f2f5fa;--surface:#fff;--surface-soft:#f3f6fb;--surface-glass:#ffffffc7;--sidebar:#0b1020;--sidebar-soft:#17213a;--accent:#2864ff;--accent-strong:#174ee6;--accent-soft:#e8efff;--cyan:#62d8ff;--lime:#2864ff;--lime-soft:#e8efff;--forest:#174ee6;--orange:#f6a84b;--danger:#d94a5b;--shadow-sm:0 8px 24px #1c2d4e12;--shadow:0 24px 70px #1c2d4e1c;--shadow-lg:0 34px 100px #121f3a38;font-size:16px}:root[data-theme=dark]{--ink:#f3f6ff;--muted:#a9b3c6;--faint:#7f8ba2;--line:#aec1e521;--line-strong:#aec1e53b;--paper:#080c16;--surface:#111827;--surface-soft:#151f31;--surface-glass:#0f1727c2;--sidebar:#050813;--sidebar-soft:#121b31;--accent:#6d93ff;--accent-strong:#8ba8ff;--accent-soft:#182b58;--lime:#6d93ff;--lime-soft:#182b58;--forest:#8ba8ff;--shadow-sm:0 10px 28px #0003;--shadow:0 26px 80px #00000057;--shadow-lg:0 38px 110px #00000085}body{color:var(--ink);background:var(--paper)}button,input,textarea,select{font-size:.875rem}svg{stroke-width:1.8px;width:20px;height:20px}:focus-visible{outline-color:color-mix(in srgb, var(--accent) 76%, white)}.eyebrow,.panel-eyebrow,.topbar-path,.nav-section{letter-spacing:.12em;font-size:.69rem}kbd{font-size:.7rem}.product-shell{--pointer-x:70vw;--pointer-y:20vh;isolation:isolate;background:radial-gradient(circle at 4% 96%, #62d8ff26, transparent 25%), radial-gradient(circle at 92% 0%, #2864ff21, transparent 28%), var(--paper);grid-template-columns:268px minmax(0,1fr);gap:14px;padding:14px;position:relative}.product-shell:before{content:"";z-index:20;pointer-events:none;opacity:.52;background:radial-gradient(380px circle at var(--pointer-x) var(--pointer-y), #5b97ff1a, transparent 68%);mix-blend-mode:multiply;position:fixed;inset:0}:root[data-theme=dark] .product-shell:before{opacity:.3;mix-blend-mode:screen}.sidebar{z-index:2;background:radial-gradient(circle at 16% 0%, #5788ff38, transparent 25%), linear-gradient(155deg, #111a31 0%, var(--sidebar) 52%, #080d19 100%);border:1px solid #ffffff14;border-radius:26px;padding:30px 18px 18px;position:relative;overflow:hidden;box-shadow:0 30px 80px #0a122447}.sidebar:before{content:"";opacity:.24;pointer-events:none;background-image:radial-gradient(circle,#98b7ff7a 1px,#0000 1.3px);background-size:18px 18px;position:absolute;inset:0;-webkit-mask-image:radial-gradient(circle at 20% 3%,#000,#0000 43%);mask-image:radial-gradient(circle at 20% 3%,#000,#0000 43%)}.sidebar:after{border-color:#709dff40;box-shadow:0 0 90px #3970ff29}.sidebar .brand{z-index:1;gap:10px;position:relative}.sidebar .brand>span{color:#8db7ff;background:#ffffff12;border-color:#7fa7ff5c;width:40px;height:40px;font-size:20px;box-shadow:inset 0 0 22px #4e84ff29,0 0 32px #366aff24}.sidebar .brand>strong{color:#f7f9ff;font-size:18px}.sidebar .brand>small{font-size:10px}.sidebar nav{z-index:1;gap:6px;margin-top:42px;position:relative}.nav-section{color:#697791;margin:25px 13px 9px}.nav-link{color:#99a6bd;border-radius:15px;gap:13px;min-height:52px;padding:0 14px;font-size:.86rem}.nav-link:hover{color:#fff;background:#ffffff0f}.nav-link.active{color:#fff}.nav-link.active svg{color:#a8c2ff;filter:drop-shadow(0 0 8px #588dffb3)}.nav-active-surface{background:linear-gradient(112deg,#4171de61,#ffffff0d);border-color:#ffffff1c;box-shadow:inset 3px 0 #6392ff,0 12px 28px #0003}.connection-state{color:#f0ad75;font-size:.72rem}.connection-state.online{color:#79dfb2}.operator-card strong{font-size:.78rem}.operator-card span{font-size:.66rem}.product-main{border-color:var(--line);background:color-mix(in srgb, var(--surface-glass) 72%, transparent);box-shadow:var(--shadow);border-radius:28px;grid-template-rows:84px minmax(0,1fr)}.topbar{background:color-mix(in srgb, var(--surface-glass) 82%, transparent);-webkit-backdrop-filter:blur(30px)saturate(150%);backdrop-filter:blur(30px)saturate(150%);padding:0 28px 0 34px}.topbar h1{letter-spacing:-.045em;margin-top:4px;font-size:1.55rem}.topbar-actions{align-items:center;gap:10px}.topbar-realtime{border:1px solid var(--line);min-height:38px;color:var(--muted);background:var(--surface-glass);box-shadow:var(--shadow-sm);white-space:nowrap;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);border-radius:999px;align-items:center;gap:8px;padding:0 12px;font-size:.72rem;display:inline-flex}.topbar-realtime i{background:#f0a35d;border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 5px #f0a35d1f}.topbar-realtime.connected i{background:#3ed39a;box-shadow:0 0 0 5px #3ed39a21,0 0 14px #3ed39a61}.command-trigger{min-height:44px;padding:0 9px 0 15px;font-size:.78rem}.icon-button{width:44px;height:44px}.orbit-backdrop:before{opacity:.52;background-image:radial-gradient(circle,#3266d83d 1px,#0000 1.4px);background-size:18px 18px;-webkit-mask-image:radial-gradient(circle at 88% 3%,#000,#0000 44%);mask-image:radial-gradient(circle at 88% 3%,#000,#0000 44%)}.orbit-glow{background:radial-gradient(circle,#3a71ff30,#0000 68%);width:520px;height:520px}.orbit-backdrop path{stroke:#4778df;opacity:.75}.orbit-ring{border-color:#3b6dde38}.orbit-sphere{aspect-ratio:1;opacity:.25;background-image:radial-gradient(circle,#4175e6 1px,#0000 1.35px);background-size:9px 9px;border-radius:50%;width:330px;animation:12s ease-in-out infinite alternate sphere-drift;position:absolute;top:-125px;right:-80px;-webkit-mask-image:radial-gradient(circle,#000 25%,#0000 70%);mask-image:radial-gradient(circle,#000 25%,#0000 70%)}.orbit-beam{opacity:.35;background:linear-gradient(90deg,#0000,#5d8fff,#0000);width:520px;height:1px;position:absolute;top:200px;right:-90px;transform:rotate(-24deg);box-shadow:0 0 22px #5d8fff}@keyframes sphere-drift{to{transform:translate(-24px,18px)rotate(8deg)}}.section-page{padding:clamp(32px,4vw,58px)}.page-intro{margin-bottom:34px}.page-intro h2{letter-spacing:-.068em;margin:10px 0;font-size:clamp(2.35rem,3.6vw,3.55rem);line-height:.98}.page-intro p{max-width:760px;font-size:.95rem;line-height:1.65}.live-pill{padding:10px 14px;font-size:.75rem}.ghost-button,.accent-button,.claim-button{border-radius:14px;gap:8px;min-height:46px;padding-inline:17px;font-size:.79rem}.accent-button,.primary-button,.send-button{color:#fff;background:linear-gradient(135deg,#3b7aff,#1454ec);box-shadow:0 12px 30px #235ceb45}.accent-button:hover:not(:disabled),.primary-button:hover:not(:disabled){color:#fff;background:linear-gradient(135deg,#4a86ff,#1e5cf0);box-shadow:0 18px 38px #235ceb54}input,select{min-height:50px;padding-inline:15px}textarea{padding:14px 15px}input:focus,textarea:focus,select:focus{border-color:#2864ffa3;box-shadow:0 0 0 4px #2864ff1f,0 8px 24px #2250b414}.entity-form label,.customer-panel label{font-size:.78rem}.metric-grid{gap:18px}.metric-card{border-radius:22px;gap:17px;min-height:142px;padding:24px}.metric-card>span{width:52px;height:52px;color:var(--accent-strong);background:var(--accent-soft);border-radius:17px}.metric-card small{font-size:.75rem}.metric-card strong{font-size:2.25rem}.metric-card p{font-size:.7rem}.chart-card{border-radius:22px;padding:25px}.chart-card h3{font-size:1rem}.chart-frame{height:320px}.donut-layout li,table{font-size:.78rem}th{font-size:.68rem}th,td{padding:16px 13px}.volume-bar i{background:linear-gradient(90deg, var(--accent), var(--cyan))}.reply-grid,.bot-cards,.settings-grid{gap:18px}.reply-card,.bot-card,.settings-card{border-radius:22px;padding:25px}.reply-card h3,.bot-card h3,.settings-card h3{font-size:1.05rem}.reply-card p,.settings-card header p{font-size:.79rem}.bot-card{grid-template-columns:58px minmax(0,1fr) auto;gap:16px}.bot-icon{width:58px;height:58px;color:var(--accent-strong);background:var(--accent-soft);border-radius:18px}.bot-card h3{margin-top:6px}.bot-card p,.channel-state{font-size:.72rem}.bot-card dt{font-size:.64rem}.bot-card dd{font-size:.72rem}.security-callout,.role-legend,.tag-library{background:color-mix(in srgb, var(--accent-soft) 42%, var(--surface-glass));border-color:#2864ff29;padding:17px 19px}.security-callout{color:var(--accent-strong)}.security-callout strong{font-size:.8rem}.security-callout span,.role-legend{font-size:.7rem}.toolbar{font-size:.75rem}.search-control{border-radius:14px;height:50px}.search-control input{font-size:.8rem}.team-table,.tag-library,.security-callout,.role-legend{border-radius:20px}.access-summary,.role-badge,.table-action{font-size:.68rem}.inbox-workbench{grid-template-columns:minmax(400px,455px) minmax(0,1fr);gap:12px;padding:12px}.queue-panel,.conversation-workspace,.no-conversation{border-radius:22px;overflow:hidden}.queue-search{border-radius:16px;height:54px;margin:19px 19px 11px;padding:0 13px}.queue-search input{font-size:.82rem}.quick-views{gap:8px;padding:0 19px 12px}.quick-views button{border-radius:12px;gap:7px;min-height:40px;padding:0 12px;font-size:.7rem}.quick-views button.active{color:var(--accent-strong);background:var(--accent-soft);border-color:#2864ff3d}.workflow-rail{border:1px solid var(--line);background:color-mix(in srgb, var(--surface-soft) 82%, transparent);border-radius:15px;margin:0 19px 12px;padding:10px;transition:border-color .2s,box-shadow .2s,background .2s}.workflow-rail.is-dragging{background:color-mix(in srgb, var(--accent-soft) 58%, var(--surface));border-color:#2864ff61;box-shadow:0 12px 32px #2658c41f}.workflow-hint{color:var(--faint);align-items:center;gap:6px;margin:0 2px 8px;font-size:.65rem;font-weight:700;display:flex}.workflow-hint svg{width:14px;height:14px}.workflow-rail>div{grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;display:grid}.workflow-drop{min-width:0;min-height:38px;color:var(--muted);background:var(--surface);border:1px solid #0000;border-radius:10px;justify-content:center;align-items:center;gap:5px;padding:0 7px;font-size:.64rem;font-weight:750;transition:transform .16s,border-color .16s,color .16s,box-shadow .16s;display:flex}.workflow-drop svg{width:14px;height:14px}.workflow-drop[aria-disabled=true]{opacity:.68}.workflow-drop:not([aria-disabled=true]):hover,.workflow-drop.drop-active{color:var(--accent-strong);border-color:#2864ff57;transform:translateY(-2px)scale(1.02);box-shadow:0 9px 20px #234da51f}.workflow-pending.drop-active{color:#a86515;background:#fff6e8;border-color:#f0a34675}.workflow-resolved.drop-active{color:#167857;background:#ebfbf5;border-color:#36b98b66}.advanced-filters{border-radius:14px;margin:0 19px 12px}.advanced-filters summary{min-height:44px;font-size:.72rem}.filter-grid label{font-size:.65rem}.filter-grid select{min-height:38px;font-size:.7rem}.advanced-filters .check-row,.advanced-filters .text-button{font-size:.7rem}.queue-summary{min-height:44px;padding:8px 19px;font-size:.72rem}.bulk-actions{background:var(--accent-soft);min-height:50px;padding:7px 13px}.bulk-actions strong,.bulk-actions select{font-size:.68rem}.queue-row{border-bottom-color:var(--line);transition:opacity .16s,background .16s,box-shadow .16s}.queue-row.dragging{opacity:.42}.queue-open{grid-template-columns:43px minmax(0,1fr) auto;gap:12px;padding:17px 18px 15px 27px}.drag-handle{z-index:3;width:20px;height:28px;color:var(--faint);opacity:0;cursor:grab;place-items:center;transition:opacity .15s,color .15s;display:grid;position:absolute;top:48px;left:5px}.drag-handle:active{cursor:grabbing}.drag-handle svg{width:15px;height:15px}.queue-row:hover .drag-handle,.queue-row:focus-within .drag-handle{opacity:1}.queue-row.active{background:color-mix(in srgb, var(--accent-soft) 72%, var(--surface));box-shadow:inset 4px 0 var(--accent)}.queue-title strong{font-size:.85rem}.queue-title time,.queue-meta{font-size:.65rem}.queue-preview{font-size:.76rem}.queue-tags i{padding:3px 7px;font-size:.6rem}.unread-count{color:#fff;background:var(--accent);min-width:24px;height:24px;font-size:.65rem;box-shadow:0 5px 14px #2864ff47}.priority-badge,.status-badge{border-radius:8px;min-height:25px;padding:0 9px;font-size:.65rem}.conversation-workspace{grid-template-rows:84px minmax(0,1fr)}.conversation-header{height:84px;padding:0 22px}.conversation-person h2{font-size:1rem}.conversation-person span{font-size:.72rem}.resolve-button{min-height:42px;color:var(--accent-strong);background:var(--accent-soft);border-color:#2864ff33;border-radius:13px;padding:0 13px;font-size:.72rem}.conversation-body{grid-template-columns:minmax(0,1fr) 292px}.message-stream{background-size:24px 24px;padding:30px clamp(24px,4vw,64px)}.conversation-start{font-size:.72rem}.conversation-start strong{font-size:.8rem}.message-row{margin:10px 0}.message-bubble{border-radius:7px 20px 20px;gap:8px;max-width:min(76%,680px);padding:14px 16px 10px;font-size:.86rem;line-height:1.58}.outgoing .message-bubble{background:linear-gradient(135deg,#eaf0ff,#f3f7ff);border-color:#2864ff2e;border-radius:20px 7px 20px 20px}:root[data-theme=dark] .outgoing .message-bubble{background:linear-gradient(135deg,#172c59,#15233d)}.message-bubble footer{font-size:.62rem}.composer{background:var(--surface-glass);-webkit-backdrop-filter:blur(22px);backdrop-filter:blur(22px);border-radius:20px;margin:0 clamp(18px,3vw,46px) 20px;box-shadow:0 20px 55px #19326421}.composer-tabs button{min-height:38px;font-size:.72rem}.composer-tabs button.active{color:var(--accent-strong);background:var(--accent-soft)}.composer textarea{min-height:86px;padding:14px 16px;font-size:.85rem}.composer-footer{padding:7px 10px 10px}.composer-shortcut{font-size:.65rem}.send-button{border-radius:13px;width:42px;height:42px}.customer-panel section{padding:23px 20px}.customer-panel select{min-height:42px;font-size:.72rem}.details-list{gap:18px}.details-list div{grid-template-columns:106px minmax(0,1fr)}.details-list dt{font-size:.68rem}.details-list dd{font-size:.74rem}.details-list dd small{font-size:.62rem}.tag-manager>span,.tag-picker summary,.tag-picker button{font-size:.67rem}.empty-state h2{font-size:1.2rem}.empty-state p{font-size:.8rem}.modal{border-radius:26px;width:min(680px,100%);padding:30px}.modal h2{font-size:1.65rem}.command-list button{min-height:56px;font-size:.82rem}.setup-steps span,.proxy-toggle strong,.proxy-notice strong{font-size:.76rem}.proxy-toggle small,.proxy-notice small,.proxy-auth-hint{font-size:.67rem}.form-error,.inline-error{font-size:.76rem}.settings-card{min-height:220px}.settings-card small,.profile-settings small{font-size:.7rem}.profile-settings dt,.sla-settings dt{font-size:.65rem}.profile-settings dd,.sla-settings dd{font-size:.76rem}.login-page{background:var(--paper);grid-template-columns:minmax(520px,1.12fr) minmax(480px,.88fr)}.login-story{background:radial-gradient(circle at 78% 20%,#3a76ff3d,#0000 32%),linear-gradient(145deg,#0c1327,#090e1c 65%,#070b15);padding:50px clamp(42px,7vw,100px)}.login-story:before{background-image:radial-gradient(circle,#7ea7ff59 1px,#0000 1.4px)}.login-story .brand>span,.login-copy h1 em,.login-features svg{color:#7da8ff}.login-copy h1{font-size:clamp(3.5rem,5.5vw,5.7rem)}.login-copy p{color:#b1bdd1;font-size:1rem}.orbit-visual i{border-color:#6e9cff}.login-form-panel{background:radial-gradient(circle at 80% 8%, #3777ff38, transparent 31%), radial-gradient(circle at 6% 90%, #62d8ff1f, transparent 28%), var(--paper)}.login-form{border-radius:30px;width:min(520px,100%);padding:clamp(38px,4vw,56px)}.login-form:before{background:linear-gradient(90deg, transparent, var(--accent), var(--cyan), transparent)}.login-lock{width:64px;height:64px;color:var(--accent-strong);background:var(--accent-soft);border-radius:20px}.login-form h2{font-size:clamp(2.15rem,3vw,2.75rem)}.login-form>p{font-size:.96rem}.login-form>label{font-size:.8rem}.login-form>label:not(.check-row) input{min-height:56px}.primary-button{min-height:56px;font-size:.86rem}.login-form>small,.queue-empty span,.message-author,.message-bubble footer,.file-card small,.location-card small,.contact-card small,.saved-reply-popover>strong,.saved-reply-popover button>span,.saved-reply-popover p,.keyboard-hint,.chart-frame,.chart-empty,.donut-frame>span,.tag-library>div>span,.settings-list strong,.settings-list small,.settings-list b,.command-tip,.setup-steps i,.optional-label,.danger-ghost-button,.access-admin-note small,.access-modal-copy>span,.access-picker-toolbar small,.bot-access-options small,.access-empty{font-size:.72rem}.workflow-hint,.workflow-drop,.queue-title time,.queue-meta,.queue-tags i,.unread-count,.priority-badge,.status-badge,.bot-card dt,.details-list dt,.details-list dd small,.profile-settings dt,.sla-settings dt{font-size:.7rem}.bot-access-options strong,.access-summary,.role-badge,.table-action{font-size:.73rem}@media (width<=1280px){.product-shell{grid-template-columns:238px minmax(0,1fr)}.sidebar{padding-inline:14px}.nav-link{font-size:.78rem}.inbox-workbench{grid-template-columns:minmax(370px,410px) minmax(0,1fr)}.conversation-body{grid-template-columns:minmax(0,1fr) 270px}.metric-grid{grid-template-columns:repeat(2,1fr)}}@media (width<=1380px){.product-shell{grid-template-columns:84px minmax(0,1fr);gap:10px;padding:10px}.sidebar{padding-inline:12px}.sidebar .brand{justify-content:center;padding:0}.sidebar .brand strong,.sidebar .brand small,.nav-link span,.nav-section,.connection-state,.operator-card div{display:none}.sidebar nav{margin-top:36px}.nav-link{justify-content:center;padding:0}.operator-card{border:0;justify-content:center;padding:0;display:flex}.operator-card button{display:none}.topbar-realtime{justify-content:center;width:38px;padding:0}.topbar-realtime:not(.connected){width:auto;padding:0 11px}.topbar-realtime.connected{font-size:0}.bot-cards,.reply-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=820px){.topbar{padding-inline:18px}.command-trigger span,.command-trigger kbd{display:none}.inbox-workbench{padding:8px;display:block}.queue-panel{height:calc(100vh - 116px)}.conversation-workspace,.no-conversation,.inbox-workbench.show-conversation .queue-panel{display:none}.inbox-workbench.show-conversation .conversation-workspace{height:calc(100vh - 116px);display:grid}.conversation-body{grid-template-columns:minmax(0,1fr)}.customer-panel{display:none}.mobile-only{display:grid}.analytics-grid{grid-template-columns:1fr}.chart-card.wide{grid-column:auto}.settings-grid,.bot-cards,.reply-grid,.login-page{grid-template-columns:1fr}.login-story{display:none}}@media (width<=700px){body{overflow:hidden}.product-shell{width:100%;height:100vh;min-height:0;padding:0 0 70px;display:block;overflow:hidden}.product-main{border:0;border-radius:0;width:100%;height:calc(100vh - 70px);min-height:0}.sidebar{z-index:30;border-radius:20px 20px 0 0;width:100%;height:70px;position:fixed;inset:auto 0 0}.sidebar nav{height:100%;margin:0}.sidebar .nav-link span{font-size:.58rem;display:block}.sidebar .nav-link:nth-of-type(4),.sidebar .nav-link:nth-of-type(5){display:none}.topbar{height:76px}.topbar-path,.topbar-realtime{display:none}.topbar h1{font-size:1.25rem}.page-intro{flex-direction:column}.page-intro h2{font-size:2.25rem}.metric-grid{grid-template-columns:1fr}.section-page{padding:28px 18px}.page-content,.route-stage{height:100%;min-height:0}.inbox-workbench,.queue-panel,.inbox-workbench.show-conversation .conversation-workspace{height:100%}.inbox-workbench.show-conversation .conversation-workspace{z-index:auto;position:static;inset:auto}.form-columns,.proxy-address-row{grid-template-columns:1fr}.conversation-header-badges{display:none}.resolve-button{justify-content:center;width:42px;padding:0;font-size:0}.message-bubble{max-width:88%}.workflow-hint{display:none}.workflow-rail{padding:7px}.workflow-drop span{display:none}.modal{padding:23px}}@media (prefers-reduced-motion:reduce){.orbit-sphere{animation:none}.product-shell:before{display:none}.workflow-drop,.queue-row{transition:none}}